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Have you been the victim of misconduct by the police? Do you feel as if you have been mistreated whilst in police custody and feel powerless? Our Actions Against the Police Solicitors can help you obtain the outcome you desire from the police whether it be –

You do not have to accept poor police conduct, you have legal rights that we can pursue for you.

This process can be challenging and emotionally demanding however our experienced and dedicated Actions Against the Police Team have specialist knowledge in this area. We will represent you from the initial complaint to an appeal to the Independent Office for Police Conduct (IOPC), previously known as the Independent Police Complaints Commission (IPCC).

We represent clients throughout England & Wales in a wide variety of police conduct cases. Some are instances of minor conduct issues however others are serious failings and misconduct issues that have resulted in officers being sent to prison and dismissed.

If you would like to speak with one of our specialist team of solicitors in regards to bringing a civil action against the police, please submit your contact details on our Enquiry Form to receive a call today. Alternatively, you can contact us on 0151 203 1104.

What We Can Do For You:

We can provide you with the specialist legal knowledge to suit your needs in the following areas of police misconduct:

Our solicitors have specialist knowledge in dealing with actions against the police and will be able to assess the best way to progress your case. The action can be split in to two parts. The first part is the police complaint and the second is the civil action against the police. The process will be decided upon your instructions and what your desired outcome is.

If you would like to speak with one of our specialist team of solicitors, please submit your contact details on our Enquiry Form to receive a call today. Alternatively you can contact us on 0151 203 1104 .

The Police Complaint

The police complaint process can be quite complex thus it is beneficial to instruct a specialist solicitor on police conduct. Please note changes are being made to the police complaints system through the Policing and Crime Act 2017.

The purpose of the complaint is to have the particular officer investigated for the conduct complained of. The complaint must be directed to the police force you are complaining about. The force will then allocate your complaint to an officer or to the professional standards department to investigate your complaint. The complaint can be dealt with in two ways;

Local Resolution

This should only be used for less serious complaints. The following actions could be taken;

Local Investigation

This should be used in circumstances when a complaint needs to be investigated thoroughly and would be used for more serious complaints. The investigation should be conducted with the fact the investigation report could be used for criminal proceedings or disciplinary proceedings against the officer complained about. Under the complaints procedure, there are no set time scales however the police force should keep you informed every 28 days.

The purpose of the investigation is to gather all of the evidence available and assess the officers or force conduct in line with the standards of professional behaviour. If the officers’ conduct has fallen below the standards required of him/her then the following may apply;

If you are not satisfied with the outcome of the investigation you are given 28 days to appeal the decision.

The Civil Action Against ThePolice

The civil action against the police is conducted with the sole purpose in obtaining damages (compensation) for mistreatment and an admission of liability. Actions against the police are in most circumstances highly defended thus we strongly advise you to instruct an experienced legal team such as ourselves.

Press Releases

Some of our cases have made the press due to the public interest in the work we do on police complaints. Please click on the link below to see our most recent news story –

Time Limits

Initial complaints need to be made to the relevant police force within one year of the incident. A claim for personal injury damages needs to made within three years of the incident. Other aspects of your claim such as matters arising under the Human Rights Act must be made within one year and for discrimination complaints, a claim must be made within six months of the incident. Other areas such as malicious prosecution, false imprisonment and misfeasance in public office, a claim must be made within six years.

Role of the Independent Office for Police Conduct (“IOPC”)

The police complaint should always start at the relevant police force however the police force must refer the following to the IOPC;

The IOPC will then decide how the investigation will be conducted whether they will direct the police force to conduct a local investigation or whether the IOPC will manage/supervise the investigation or whether the IOPC will conduct an independent investigation.

Paying Us

We are proud to offer a No-Win-No-Fee service. Depending on the facts of your case and our assessment of the prospects of success, we may be able to act for you under this agreement. We can also act under private funding and legal expenses policies, therefore, please feel free to discuss this over the phone with our actions against the police team.

If you would like to speak with one of our specialist team of solicitors in regards to bringing a civil action against the police, please submit your contact details on our Enquiry Form to receive a call today. Alternatively you can contact us on 0151 203 1104 or you can email us with your enquiry at






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  • Wrongful arrest and assault by police –
    Stephen Morgan, Liverpool

    " Cannot fault this firm, really helped me when I was being ignored and mistreated by the police. I only wanted an apology from the officer involved, which I received following the help of Higgs Newton Kenyon Solicitors together with a big settlement figure."

  • Challenging consumer debt client –
    David Gardner, Liverpool

    " I can’t fault this firm at all. They took the time to clearly explain everything to me from the start and it was never too much effort to answer any questions I had. Best of all, I am now free of several debts which have been looming over me for years. Thank you for all your help!"

  • Challenging consumer debt client –
    Kevin Williams, Uxbridge

    " Thanks to Higgs Newton Kenyon Solicitors I am less stressed and in a far better financial position. They helped me clear over £32,000 worth of debt and I am now able to pay off the remaining debt quicker!"

  • Unlawful detention by Cambridgeshire Police –
    Michelle Harvey

    " Thank you so much for everything again that you and your company have done with this matter, wow. Thank you."

  • Challenging consumer debt client –
    Sharon Moss, Dagenham, London

    " Having received countless letters over the years saying my debt had been bought by another company, I was left clueless as to who my money was going to. So for the same price I was paying into my debt management plan, this solicitor firm helped me understand and I am now £12,500 closer to being debt free! I can’t thank you enough."

  • Action against the Metropolitan Police –
    Paul Wright, Romford

    " Thanks for all your help in representing me in this case, you have really done me proud as a lot of people had their doubts about pursuing this unlawful conduct, but you have proved that it was worth taking action as I was an innocent victim of a police officer who thought he would get me into court several times for something I am innocent of doing, thanks again."

  • Injured at work –
    Matthew Simpson, Liverpool

    " Excellent service and stress free. Keep up the good work! "

  • RTA Client –
    Frederick Burman, Hornchurch, Essex

    " As I was told at the beginning of my case, you provided a first class service from start to finish. Well done to all concerned! "

  • Holiday sickness client –
    Penelope Carter, Gosport, Hampshire

    " A really good solicitors. Very good at helping you to understand. I would definitely use them again. "

  • Slipped in a shop –
    Karen Byrne, Birkenhead, Merseyside

    " Very professional firm, kept me updated from the start and organised the necessary rehab to help with my recovery. "

  • Flight delay –
    Lillian Jones, Manchester

    " I had a delayed flight and the airline ignored my letters and emails for months, I instructed Higgs Newton Kenyon Solicitors and the case was settled and paid out within 6 weeks! "

  • RTA Client –
    Pamela Beadline, Newcastle upon Tyne

    " Just like to say a huge thanks to Korie Rose for spending time to explain various situations. All his advice showed he is a very knowledgeable individual. "

  • RTA Client –
    Julian Morris, Liverpool

    " I have been through other firms before, but with Higgs Newton Kenyon Solicitors, I could not ask for a better service. "

Talk to one of our solicitors today

Higgs Newton Kenyon Solicitors is a trading name of UK Law Nationwide Ltd registered in England and Wales under number 08307355. Registered office, 6th Floor, Yorkshire House, 18 Chapel Street, Liverpool, L3 9AG. A list of directors is open for inspection at the registered officer. Any reference to a "Partner" is in reference to a Director or Shareholder of the company. Regulated by the Solicitors Regulation Authority under number 573571. Previously trading as UK Law Solicitors.

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